Supervisor of a unit within a driver or vehicle licensing office that is overseen by a Licensing Services Representative 4 or a Licensing Services Manager; or is responsible for Commercial Driver License skills tests, training and evaluating the ability of Licensing Services Representatives and third party testers to conduct examinations for commercial truck and bus drivers licensing.

Supervises Licensing Services Representatives engaged in driver or vehicle licensing activities; interviews and selects candidates; organizes, assigns, and reviews work; evaluates staff performance, knowledge, skills and abilities; evaluates the need for and conducts training; issues corrective non-disciplinary action; participates in employee orientation and career development; assists in the resolution of grievances;

Schedules staff; maintains unit’s records of all license work and fees collected, deposited and reconciled; maintains correspondence files; monitors security; solves problems; maintains supplies; prepares reports related to licensing activities and staff attendance; conducts audits; reviews procedures, manuals and updates; schedules the activities of the mobile licensing unit;

Trains Licensing Services Representatives and third party testers to conduct skill testing of commercial drivers; conducts testing of examiners and third party testers to ensure their ability to properly conduct skill testing; makes recommendations concerning the certification of examiners or testers; schedules and conducts audits of third party testers to ensure compliance with established procedures; audits third party tester skill test files and records; determines if third party testers fairly administer skill tests; prepares accurate, clear and concise audit reports and recommendations;

Administers and scores CDL skills tests and retests;

Recommends disciplinary action against driver training school instructors and driver training schools for violations of rules and regulations;

Trains and conducts Licensing Services Representatives on re-examination skills test.

Provides commercial driver safety education training to third party testers and licensing services representatives;

Provides training and technical assistance to driver education instructors; verifies classification and endorsement of vehicle; certifies instructors and schools; prepares accurate, clear and concise audit reports and recommendations concerning the qualifications of driver education instructors;

Conducts community outreach and speaks to public groups or organizations explaining driver licensing programs, services and regulations;

Performs the duties of the lower levels in the series;

Performs other work as required.

Knowledge of: Washington State drivers’ licensing and motor vehicle laws and administrative codes, department programs, licensing program regulations and guidelines, policies and procedures; business technology; office practices.

Ability to: read, understand and interpret complex laws, rules, and regulations; instruct staff in driver examining and vehicle licensing methods; interact with the public in an efficient and courteous manner; follow written and oral directions; work independently when required; speak publicly and write clear and concise reports; operate commercial vehicles of all classes during the training of Licensing Services Representatives and third-party testers.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

The following is required for positions involved in the manufacture or production of REAL ID drivers’ licenses or identification cards or who have the ability to affect the identity information that appears on the driver’s license or identification card. Applicants must successfully pass a name-based and fingerprint-based criminal history records check and employment eligibility verification.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

One year of experience as a Licensing Services Representative 2.


An Associate degree or equivalent and three years of experience issuing driver licenses or vehicle titles and registrations to the public.

New class: July 1, 1993 (replaced Drivers' License Examiner 2 and Commercial Drivers' License Examiner).
Revised new class code: (formerly 48403) effective July 1, 2007.
Base range salary adjustment adopted June 30, 2017, effective July1, 2017.
Base range salary adjustment adopted June 13, 2019, effective July 1, 2019; from range 45 to 47.
Base range salary adjustment, revised definition, typical work, legal requirements, knowledge and abilities, and desirable qualifications, adopted June 22, 2023, effective July 1, 2023.
Revised Legal Requirements; effective June 6, 2024, due to adopted legislative action.
Revised definition, typical work, knowledge and abilities, legal requirements; adopted June 23, 2025, effective July 1, 2025.