State of Washington Classified Job Specification
VEHICLE SERVICES LIAISON OFFICER 1
Evaluates licensing operations; assures utilization of current procedures; ensures compliance with standards and determines any existing deficiencies in these areas;
Establishes proper methods to provide appropriate and effective services to the public and periodically reports effectiveness of these methods and services to the Department of Licensing;
Resolves title and registration problems presented by County Auditor's offices, subagencies, departmental staff, law enforcement agencies, vehicle dealers, insurance companies, financial institutions and licensing agencies of other states providing timely solutions;
Trains agents and sub-agents in data processing methods, the use of computer equipment and various software programs utilized in the County Auditor Automation project;
Performs other work as required.
Knowledge and Abilities
Ability to: evaluate vehicle and vessel registration and titling functions of County Auditors and sub-agents; train and instruct employees of those areas regarding State laws, rules, procedures; exercise initiative in planning and coordinating daily work; prepare and submit clear and accurate reports; develop and maintain tactful and effective working relationships with County Auditors and sub-agents.
A Bachelor's degree involving major study in Business, Public Administration, Traffic Administration, Pre-Law, Social Science, or closely allied field.
Two years of professional or customer service experience in vehicle and/or vessel titling and registration, or in the investigation and analysis of credit or financial conditions, or in related field.
Additional qualifying experience will substituted, year for year, for education.
Class Specification History
Revised minimum qualifications May 13, 1983
Revised definition and minimum qualifications November 9, 1984
Revised definition August 12, 1988
Revises Salary/definition/minimum qualifications. Add distinguishing characteristics. Extend probationary period: 7/14/00
New class code: (formerly 48280) effective July 1, 2007