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2018 State Employee Engagement Survey results

April 9, 2019

This message from Governor Jay Inslee was sent out to all state employees on April 9, 2019:

Dear Fellow State Employee,

Thank you for sending me feedback on your employee experience through the annual State Employee Engagement Survey, which gives me the opportunity to hear from thousands of you. More than 44,000 employees (69 percent) responded to the 2018 survey, providing valuable information about their state work experience. This is the second-highest number of responses we have received since 2006. I am gratified that so many of you continue to share your responses with me and your agency leaders so we can take steps to improve.

For any organization to succeed, it must tap into the knowledge and expertise of its employees. This is especially true for state government. As state employees, you see every day how well we are doing — or where we can improve — at meeting our mission to provide effective, efficient services to the people of Washington.

That is why I benefit from hearing from you on a regular basis. I need your perspective on how we are doing and whether we are giving you the support you need to do your job well.

The majority of those responding to the survey feel we are doing a good job. Seventy percent of employees said they are generally satisfied with their job. Sixty-three percent said they willing to recommend their agency as a great place to work.

The top-rated areas, for which 80 percent or more of employees gave positive ratings, were:

  • Being treated with dignity and respect by their supervisors
  • Knowing what is expected of them
  • Understanding how their work contributes to the goals of the agency

For the first time in our survey, we asked employees about their perceptions of feeling valued in the workplace. While a majority of employees responded favorably, our work must continue. Fostering a respectful and inclusive workplace for you is a priority for me.

While we can be proud of these results, there is always room for improvement. As was true last year, employees continue to give low ratings in the areas of receiving clear information about change in the agency and using customer feedback to improve work processes. I invite each of you to work collaboratively with your agency leadership to discover new ways to address these gaps. We need to keep making real, measurable improvements that matter to you.

You deserve nothing less, and I pledge to continue working with you and the leadership of your agencies to raise engagement levels.

The statewide survey results are here. Your agency will be sharing its own survey results with you.

Your input is valuable to me and to the work we do on behalf of the people of this great state. Please feel free to share comments with me at, with your supervisor or the human resources office in your agency.

Very truly yours,

Jay Inslee