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Toll Operations and Maintenance - Department of Transportation

The Toll Operations and Maintenance program is responsible for current and future statewide toll program oversight, administration and toll collection operations including toll account management, customer service and toll payment enforcement. The Toll Operations and Maintenance program: (1) manages the quality and efficiency of toll operations and maintenance for state transportation facilities financed through direct user fees or tolls; (2) coordinates statewide tolling operations for existing and future toll facilities including the Tacoma Narrows Bridge (TNB), State Route (SR) 167 High Occupancy Toll (HOT) Lanes, Interstate 405 Express Toll Lanes (ETL), SR 520 bridge and SR 99 Tunnel; (3) forecasts and analyzes traffic patterns, revenue, operations and maintenance costs; and (4) makes recommendations on toll schedule adjustments to the toll setting authority.
Request 172,889,000
Net change from current biennium 82,065,786 Increase
Percent change from current biennium 90.4% Increase

Program Level Summary

Fund Title Actual Estimated Proposed
Actual Estimated Estimated Proposed Proposed
State Route Number 520 Corridor Account - State 20,209,928 24,418,037 6,690,971 23,620,000 24,056,000
State Route Number 520 Civil Penalties Account - State 394,853 1,049,878 482,725 1,196,000 1,182,000
Puget Sound Gateway Facility Account - State 2,995,000 4,656,000
Tacoma Narrows Toll Bridge Account - State 15,502,346 16,787,901 8,280,278 19,119,000 19,439,000
Alaskan Way Viaduct Replacement Project Account - State 9,134,491 11,272,971 4,932,030 13,099,000 13,479,000
Interstate 405 and State Route Number 167 Express Toll Lanes Account - State 9,535,417 12,016,716 4,891,707 24,566,000 25,482,000
Annual Total 54,777,035 65,545,503 25,277,712 84,595,000 88,294,000

Operating Budget: Change from Preceding Biennium

Actual Estimated Proposed
Amount Percent Amount Percent Amount Percent
(3,350,846) (3.1%) (14,398,383) (13.7%) 82,065,786 90.4%

Employment Summary

  Actual Estimated Proposed
  2022-23 Actual 2023-24 Estimated 2024-25 Estimated 2025-26 Proposed 2026-27 Proposed
FTE Staff Years 38.1 44.8 44.8 51.8 62.1