State Human Resources

State of Washington Class Salary Range

IT CUSTOMER SUPPORT - ENTRY

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Range: 01IT

482CS

IT CUSTOMER SUPPORT - ENTRY

Non-Represented, IT-Standard Prog. (Pay scale structure)

Effective: 2025-07-01 - IT CUSTOMER SUPPORT - ENTRY - Non-Represented, IT-Standard Prog. (Pay scale structure)
Step	A	B	C	D	E	F	G	H	I	J	K	L	M
Annual	62,988	64,596	66,192	67,848	69,540	71,268	73,068	74,892	76,776	78,684	80,664	82,680	84,744
Monthly	5,249	5,383	5,516	5,654	5,795	5,939	6,089	6,241	6,398	6,557	6,722	6,890	7,062
Hourly	30.17	30.94	31.70	32.49	33.30	34.13	34.99	35.87	36.77	37.68	38.63	39.60	40.59
Standby	2.11	2.17	2.22	2.27	2.33	2.39	2.45	2.51	2.57	2.64	2.70	2.77	2.84

WFSE, IT-Standard Prog. (Pay scale structure)

Effective: 2025-07-01 - IT CUSTOMER SUPPORT - ENTRY - WFSE, IT-Standard Prog. (Pay scale structure)
Step	A	B	C	D	E	F	G	H	I	J	K	L	M
Annual	62,988	64,596	66,192	67,848	69,540	71,268	73,068	74,892	76,776	78,684	80,664	82,680	84,744
Monthly	5,249	5,383	5,516	5,654	5,795	5,939	6,089	6,241	6,398	6,557	6,722	6,890	7,062
Hourly	30.17	30.94	31.70	32.49	33.30	34.13	34.99	35.87	36.77	37.68	38.63	39.60	40.59
Standby	2.11	2.17	2.22	2.27	2.33	2.39	2.45	2.51	2.57	2.64	2.70	2.77	2.84

PTE 17, IT-Standard Prog. (Pay scale structure)

Effective: 2025-07-01 - IT CUSTOMER SUPPORT - ENTRY - PTE 17, IT-Standard Prog. (Pay scale structure)
Step	A	B	C	D	E	F	G	H	I	J	K	L	M
Annual	62,988	64,596	66,192	67,848	69,540	71,268	73,068	74,892	76,776	78,684	80,664	82,680	84,744
Monthly	5,249	5,383	5,516	5,654	5,795	5,939	6,089	6,241	6,398	6,557	6,722	6,890	7,062
Hourly	30.17	30.94	31.70	32.49	33.30	34.13	34.99	35.87	36.77	37.68	38.63	39.60	40.59
Standby	2.11	2.17	2.22	2.27	2.33	2.39	2.45	2.51	2.57	2.64	2.70	2.77	2.84

WPEA, IT-Standard Prog. (Pay scale structure)

Effective: 2024-07-01 - IT CUSTOMER SUPPORT - ENTRY - WPEA, IT-Standard Prog. (Pay scale structure)
Step	A	B	C	D	E	F	G	H	I	J	K	L	M
Annual	61,152	62,712	64,260	65,868	67,512	69,192	70,944	72,708	74,544	76,392	78,312	80,268	82,272
Monthly	5,096	5,226	5,355	5,489	5,626	5,766	5,912	6,059	6,212	6,366	6,526	6,689	6,856
Hourly	29.29	30.03	30.78	31.55	32.33	33.14	33.98	34.82	35.70	36.59	37.51	38.44	39.40
Standby	2.05	2.10	2.15	2.21	2.26	2.32	2.38	2.44	2.50	2.56	2.63	2.69	2.76