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State of Washington Classified Job Specification


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Class Code: 109K
Category: Administrative Services

Class Series Concept

Positions in this series analyze management and business issues and processes, provide consultation, develop strategies, conduct research, formulate recommendations, coordinate and assist with the implementation of strategic and long-range planning activities in areas such as: business and organizational planning, budgeting, operations, policy issues, information technology, purchasing and proposed legislation.  Incumbents develop and implement processes for monitoring and measuring outcomes of activities. 

This series is separate and distinct from the Information Technology professional structure, representing the business and serving on workgroups or project teams as a subject matter expert. Although positions participate in the development of software-systems components for business solutions, this is not related to the Information Technology Business Analyst job family.


Under general direction provides journey level analyses to management, staff and customers. Conducts multi-dimensional research and analysis, formulating recommendations, and coordinating implementation and ongoing evaluation of programs and strategic and long-range planning activities. Incumbents provide consultation to management, to resolve a variety of management issues. 

Distinguishing Characteristics

Positions at this level use independent judgment to perform a variety of business analyses such as: 

  • Developing processes for an agency or organization.
  • Identifying problems, analyzing business, management or technology needs to facilitate changes in organizations business, management, or technology services.
  • Leading small to medium sized projects impacting multiple programs, departments, and/or jurisdictions.
  • Use process improvement to facilitate the collection and analysis of information
  • Assisting management to identify and plan business process changes for short and long term strategic goals.

Typical Work

Provides professional and technical advice to management and/or others regarding multi-dimensional issues impacting diverse departments, programs, policies, organizations, and/or jurisdictions; 

Leads information technology study projects to collect information to assist management in determining future business and operational requirements; 

Uses process improvement to facilitate the collection and analysis of information to assist management identify and plan business process changes for short and long term strategic goals;  

Performs analyses of business issues and evaluates options, prepares project reports, summaries with narrative, statistical charts, tables and graphs to identify solutions; Implements process solutions; 

Develops and delivers business processes and procedures training to ensure staff comply with operational requirements; 

Organizes, trains, and leads project teams conducting research and analysis, formulating recommendations, and coordinating implementation of strategic and long-range planning activities; 

Monitors proposed or pending changes in federal programs, laws, rules, regulations, eligibility criteria, etc, in terms of the potential impact on programs, rules, laws, and policies; recommends appropriate response and/or action; 

May supervise lower level data consultants and/or support staff; 

Performs other duties as required.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position. 

Desirable Qualifications

Bachelor’s degree in business administration, public administration, law, public health, health administration, or a related field and three years of experience conducting research and analyzing policies, laws, rules, or regulations or comparable combination of graduate education and experience.

Class Specification History

New class effective January 1, 2006; Management Analyst 3 (replaces 11800 Management Analyst 3, 2042 Planning Analyst II, 11580 Policy Analyst 2).
(06/19/2009) Corrected misspelled word in job title.
Revised definition, distinguishing characteristics, typical work, and desirable qualifications; adopted June 13, 2019, effective July 1, 2019.