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State of Washington Classified Job Specification

PROGRAM SPECIALIST 3

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PROGRAM SPECIALIST 3
107J
Category: Administrative Services

Class Series Concept

See Program Specialist 2

Definition

Positions at this level work under general direction and typically have organization-wide program responsibility. For programs with statewide impact, incumbents are specialists who manage one component or assist higher levels in two or more components of the program. Programs include but are not limited to voter registration programs; boating, concession, or winter recreation programs; minority and women’s business enterprise programs; and aeronautics programs. Program components are comprised of specialized tasks (e.g., reservations, administration, and budget coordination) within a specialty program. Incumbents assist higher-level staff by coordinating all aspects of program services, providing technical assistance and specialized, consultation to program participants, staff and outside entities, and recommending resolution for complex problems and issues related to the program. Incumbents assess program participants’ needs and develop specialized services and training unique to the program and are responsive to the needs of participants.

Typical Work

Works with program participants, staff, representatives of outside organizations and/or members of the public in defining needs and planning, designing, and developing specialized program activities; monitors and tracks participant eligibility and participation in program activities;

Anticipates potential conflict and attempts resolution before problems occur; plans, evaluates, and consults with staff and outside entities to identify problems, explores solutions and alternatives, and recommends resolutions designed to meet the goals and objectives of the program;

Assists in developing and establishing procedures and policies to implement new programs and/or activities and in formulating new program policies, procedures and standards;

Assists higher-level staff in the preparation of complex comprehensive plans, summaries, recommendations, progress or special reports;

Conducts research and analyzes data to identify program needs and participant eligibility for continued program participation;

Tracks legislative issues and develops or coordinates changes to RCW and WAC rules specific to the program;

Conducts investigations, recommends corrective action or testifies at administrative hearings on behalf of the organization;

Writes and edits publications, reports, pamphlets, or newsletters for internal and external distribution;
May supervise lower level staff.

Legal Requirement(s)

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Desirable Qualifications

Positions typically require a Bachelor’s degree and two years of experience including planning, policy analysis, coordination and consultation with a variety of public and private agencies, organizations, and/or levels of government.

Class Specification History

New class consolidates 36919 Parks and Recreation Coordinator 1, 09214 Elections Program Coordinator, 11220 MWBE Program Specialist 2, 09380 Aeronautics Program Specialist; effective January 1, 2006.

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